Help & Support

Check the email or mobile number you registered with and use "Forgot password" to reset. If you registered as an employer, remember to use the employer login, not the candidate one. If a reset email has not arrived within 10 minutes, check spam and then contact support.

Some roles require a minimum profile — experience, education, skills and an uploaded resume. Open "Edit Profile" and complete the items marked required. The completion meter on your dashboard shows what is still missing.

Re-open the job and confirm the application was submitted; if the button still says Apply, it did not go through. Employer-approved roles only accept applications until the closing date. If it is still missing, send us the job title and the date you applied.

Verification is usually completed within one to two working days. Make sure all required documents are uploaded and legible. If the status page shows a rejected document, re-upload a clear copy and resubmit.

Open Manage Jobs to see the reason. The most common causes are an unclear role title, a missing salary or location, or a duplicate of an existing post. Edit the post to fix the issue and resubmit it for review.

Package activation follows the gateway confirmation, which can take a few minutes. Wait 30 minutes and refresh. If it is still not active after 24 hours, email noreply@sunstack.in with the invoice number and payment reference.

Add the correct legal name and GSTIN to your company profile before purchase. If a past invoice needs correction, contact billing support within 30 days of the invoice date.

Use Contact Us, choose "Technical issue" or "Other", and include the listing link and what looked wrong. Anything asking a candidate for money is treated as urgent.